What You Need to Know

We know many are concerned about getting COVID-19. You can take action to protect yourself and your family.

Wash your hands often with soap and water for 20 seconds or use hand sanitizer.
Don’t touch your face.
Avoid those who are sick, when possible.
If you cough or sneeze, cover your mouth or nose with a tissue or your bent elbow, then immediately wash your hands.
Avoid crowds and try to stay 6 feet from people who are coughing or sneezing.

Featured

CDC: What You Need To Know About Handwashing

Why should I use soap and water to wash my hands? Germs can get onto your hands and items you touch throughout the day. When your hands may be dirty, it’s best to wash with soap and water to remove whatever germs and chemicals may be on them. Warm or cold water? Either is fine, as long as it’s clean. Bar soap or liquid? Either is fine. Does the soap have to be antibacterial to work? No. Plain …

Virtual Appointments

If you feel you need to request to schedule a virtual visit with a PediaHealth provider, you may do so via “Request Virtual Visit.”

Request a Virtual Visit

Name

First Name

Last Name

Subject

Message

Insurance (Health Plan)

Check all that apply.

I am a Health Plan of San Mateo member.

I am a San Francisco Health Plan member.

The patient has Medi-Cal coverage.

We pay for care out-of-pocket.

We have another health insurance (health plan).

Important Updates

We are open to provide care!
- Many routine visits can be done by phone.
- If your appointment is in person, please come alone or limit the number of people who come with you.
- Elective procedures and treatments may be postponed.
- Our group meetings and classes have been canceled.
- If you have not heard from us and have questions about an appointment, please contact your primary care clinic or location of services.

COVID-19 (Coronavirus) testing is not available on request. Just like testing for other infectious diseases, such as the flu, the first step is a full evaluation by your healthcare provider.
We are currently screening everyone at the entrances to our clinics and hospital. If you have a fever or a cough, we will give you a mask to wear. Please wear it while you are here. It will prevent spreading germs to other people.
To protect the health of our patients and employees, we are currently not allowing visitors to our hospital.

Common Questions

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What are the symptoms of COVID-19?

Patients with COVID-19, caused by the coronavirus, have mild to severe symptoms that can include fever, cough, and/or shortness of breath.

What should I do if I have COVID-19 symptoms?

Stay home, except to get medical care.
Call our offices if your symptoms worsen, you are a senior, or you have other health conditions.

Should I wear a mask? Should my child?

Masks are recommended for people with a cough or fever, and caregivers of patients with communicable illnesses.

Should I go to the Emergency Room?

If your symptoms are mild, please call PediaHealth first, before dialing 9-1-1— as this emergency channel is overloaded at the moment. Patients with serious chronic medical conditions like heart disease, diabetes, or lung disease should seek care early.